Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gasses. Exceptions / non-returnable itemsĬertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at Damages and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Unfortunately, once your order has been fulfilled, we are unable to make any further alterations. If you would like to make any modifications to your order, including to the shipping address, please contact us by email as soon as possible after placing your order. Customers are responsible for the cost of any duties or additional taxes incurred. Please reach out to us for a custom quote. Mone圜lip orders can be shipped to most countries and international shipping prices vary by territory. For conversion, we recommend using something like this currency converter. Holiday volume and carrier issues may result in delays - but generally, orders within the United States are received in 2-7 business days.Īll prices are shown in US dollars. Shipping times vary based on the method of delivery. If you do not receive this email within 1-2 business days of ordering, please check your spam folder. You will be notified by email when your order ships and provided with tracking information. Orders typically ship within 1-3 business days. We offer flat rate shipping to our customers through USPS, as well as upgraded shipping offerings through UPS.
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